DoorDash Grocery Delivery: How It Works & Options 2023 (2023)

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DoorDash is known for its simple food delivery service.

Customers can place orders from their favorite restaurants and have their steaming hot food delivered within minutes.

But did you know that DoorDash now delivers groceries to your door from big retailers?

DoorDash grocery delivery is convenient for having your weekly kitchen and home supplies delivered right to your door.

Choose the items you need from your phone, place the order, and wait for a DoorDash driver to drop them off.

Here’s everything you need to know about the new grocery delivery serviceoffered by DoorDash.

Table Of Contents

  • Does DoorDash Deliver Groceries?
  • What is DashMart?
  • Where is DoorDash Grocery Delivery Available?
  • What Stores Does DoorDash Deliver Groceries From?
  • How Much is DoorDash Grocery Delivery?
  • How to Order DoorDash Grocery Delivery
  • DoorDash Grocery Delivery FAQs
  • Wrapping Up

Does DoorDash Deliver Groceries?

With online grocery shopping and delivery booming, DoorDash decided to offer this convenient service to its customers.

You can now shop for your grocery needs directly through the DoorDash app or website without leaving your house.

The app lists retailers and convenience stores to shop at, place an order, and get your items delivered quickly.

You no longer have to plan out your shopping trip, deal with crowded stores, or wait in long lines to get your kitchen and home supplies.

You can have someone else do it for you for a small fee.

What is DashMart?

DashMartis the grocery and convenience store side of DoorDash, except it doesn’t use big retailers.

The service is similar to Amazon Fresh and Instacart, where you can purchase everyday items like bread, paper towels, toothpaste, etc.

You may notice a different layout on the website that gives you the option to order items through DashMart.

While DoorDash may not be the most popular for grocery delivery, they offer a faster and easier experience than its competitors.

A driver fulfills your order at the micro-warehouse and delivers it when you purchase through the app.

DashMart has warehouses around the country stocked with items.

How Does it Work?

Some cities will see the DashMart section on their app, where you can browse favorite convenience and grocery items and place an order.

The DashMart warehouse will then pack your items, and the DoorDash driver will pick them up and deliver them to your door.

DashMart is popular for its fast service compared to other grocery apps.

DashMart will deliver most orders within 30-minutes, compared to Instacart’s one to two-hour wait.

What’s Available?

Anything you can find in a regular grocery store, you can find at DashMart.

Shop for produce, canned goods, freezer items, and snacks.

You will also find house supplies like toilet paper, diapers, cleaning supplies, etc.

They even have over-the-counter medicines like Tylenol and vitamins.

DashMart is available in select cities around the country, like Denver, Chicago, New York, and Phoenix.

Where is DoorDash Grocery Delivery Available?

DashMart is only available in 14 major cities, but the standard DoorDash grocery delivery is available in many more areas.

The service operates in all 50 states, but grocery delivery will vary based on location.

You will find the service in most large cities.

List of Available Cities:

  • Denver
  • Phoenix
  • Chicago
  • LA
  • New York
  • Sacramento
  • Baltimore
  • Dallas
  • Salt Lake City
  • San Francisco
  • Minneapolis

Input your addressto see if grocery delivery is available in your city.

What Stores Does DoorDash Deliver Groceries From?

Many big chain retailers are partners with DoorDash and now offer their customers the option to get their household and grocery items delivered.

Some cities even provide delivery from small local grocery and convenience stores.

You will find the specific stores you can deliver from in the DoorDash app or website once you add your delivery address.

DoorDash Grocery Delivery: How It Works & Options 2023 (1)

Big Grocery Store Partners

These are the most popular big retailers partnered with DoorDash.

  • Wal-Mart
  • Safeway
  • Walgreens
  • Target
  • CVS Pharmacy
  • 7-Eleven
  • Circle K
  • Wawa
  • Meijer
  • Hy-Vee
  • Village Supermarkets
  • Food City
  • Fresh Thyme
  • Albertsons

How Much is DoorDash Grocery Delivery?

You have two options for delivery: pay a monthly subscription or pay a delivery fee for every order.

Delivery Fees

You can purchase groceries on DoorDash on a per-order basis for a $3.99 standard delivery fee with no order minimum.

Or subscribe to DashPass for $9.99 a month and gain access to unlimited free delivery for orders totaling at least $12.

DoorDash charges taxes and service fees on every order depending on your location.

These fees will apply even if you pay for the monthly subscription.

DashPass is a good option for those who plan on using the service for grocery and restaurant delivery regularly.

Remember that the delivery fee does not cover the driver’s tip.

You can choose to tip your Dasher through the app or in cash when they drop off your items.

Markup Prices

While it’s difficult to know precisely how much more you are spending on DoorDash grocery delivery without comparing in-store prices with app prices, you can expect a modest markup on most products.

Grocery services charge more per item for delivery to cover their expenses.

Delivery services are more about convenience than saving money.

How to Order DoorDash Grocery Delivery

Follow these steps to order groceries through DoorDash.

DoorDash Grocery Delivery: How It Works & Options 2023 (2)
  1. Download the DoorDash app (if you haven’t already) and create an account using your email address. Input the correct delivery address before shopping.
  2. Once logged in, locate the “Grocery” tab in the top left corner.
  3. You will see all of the grocery stores available in your area. Click on the one you want.
  4. Each store will have a search bar and a category section to quickly find items you need. For each product you want, click on the plus button to indicate the number of units, then click “Add to cart.”
  5. Click on the “View cart” button at the bottom of your screen when you are ready to checkout.
  6. Select “Continue” to move to the payment screen.
  7. Choose from the standard delivery time (usually 35 to 45-minutes) or schedule a time for delivery that is convenient. Add delivery instructions, leave a tip for your driver, and add a payment method.
  8. Click on “Place order” when you’re ready.
  9. DoorDash will send you updates on your order for every step of the process, and your Dasher will reach out if they have any questions.
  10. Now, just kick back and wait for your items.

DoorDash Grocery Delivery FAQs

Here are the answers to the most common questions about DoorDash grocery delivery.

DoorDash Grocery Delivery: How It Works & Options 2023 (3)

Can DoorDash Deliver Alcohol From Grocery Stores?

You can now order alcohol on-demand through DoorDash in over 20 US states.

Select markets have an alcohol tab in the app to browse a wide selection of drinks from restaurants, grocery stores, local retailers, and convenience marts.

How do Substitutions Work?

Before you submit your order, you can add substitutions you find acceptable for each item.

It provides your Dasher an easy way to pick products you approve without messaging you about out-of-stocks.

If you don’t add replacement options, your driver may use their best judgment and select a suitable item.

If no suitable replacement exists, you will receive a refund.

Do DoorDash Drivers Do the Grocery Shopping?

It depends on the store.

Some stores require Dashers to go in the store, shop for all of your items, and checkout.

Other stores will already have the order ready, and your driver is only required to pick up the items and deliver them.

How do I contact Customer Support?

If you need help with an order, DoorDash makes it easy to reach out and get assistance.

Sometimes problems arise during the order and delivery process, but there are ways to rectify the situation.

If you have a question about a current or past order, reach out to customer supportvia chat or phone.

You can also visit the help center and browse common questions.

Wrapping Up

Grocery shopping has never been easier, with delivery services offering more products from a comprehensive selection of stores.

Whether you’re stuck at work and don’t have time to go to the store, or you don’t want to move from the couch and put on real clothes, Doordash grocery delivery is an excellent option.

DashMart has all of your favorite supermarket items and provides a faster delivery experience.

The service operates in many areas and charges standard fees for convenience and ease of use.

Some cities can shop from big retailers, and others will have the option to purchase items from DashMart.

It’s simple to create a DoorDash account and browse products on the app.

Add your items to the cart and checkout using a debit or credit card.

You can choose to add a tip in the app or hand your driver cash at delivery.

DoorDash also offers coupon codes and savings every month.

If you use the service regularly, consider subscribing to DashPass and save on delivery fees.

Get a 30-day free trialwhen you sign up.

Are you interested in making some extra cash delivering groceries?

Learn how to maximize your earnings with


How do DoorDash drivers do grocery orders? ›

With Shop & Deliver, customers can order from grocery, convenience, or retail stores, then have the order delivered straight to their door. Dashers who accept these opportunities shop in the store for the items that the customer ordered, pay with a Red Card at checkout, and then deliver the order to the customer.

Can you use DoorDash to deliver groceries? ›

Can Dashers deliver groceries? Yes, businesses can partner with Dashers for grocery delivery. Let DoorDash help manage grocery shopping for your customers from start to finish. Here's how it works: as soon as an order is ready to be processed, a Dasher will arrive at your location to purchase the items requested.

Why is DoorDash not busy anymore 2023? ›

Why Is DoorDash Not Busy Anymore In 2023? Many Dashers complain that DoorDash is slow in 2022 and that they're not getting as many orders as in 2021. A large part of this has to do with stores and places opening up, so people are relying on food delivery apps a bit less than in 2020 and 2021.

How much do you tip Dasher for grocery delivery? ›

While tips are never required, it's common courtesy to tip at least 15% for good service when ordering delivery from any platform.

How does DoorDash work when picking up food? ›

Head inside to collect the the order.

Once you enter the restaurant, you will be able to swipe right at the bottom of your app to confirm arrival. For some orders, you'll need to pay for the food with your Red Card. For many others, you'll simply grab the food and go.

How does DoorDash make money on groceries? ›

DoorDash makes money via commissions, delivery and service fees, a white-label logistics service, a premium subscription plan, advertising, fees on cash advances, and a catering service it provides to other businesses. DoorDash is built on a three-sided marketplace business model.

Who partners with DoorDash grocery? ›

“Our partnership with ALDI provides customers access to the retailer's affordable staples and cult favorites with the speed and reliability of DoorDash. Additionally, consumers can consolidate all their shopping needs from fresh foods to household essentials on DoorDash as their one-stop shop.”

Which is better DoorDash or Instacart? ›

Does DoorDash or Instacart Pay More? The money you make working for DoorDash or Instacart will depend on how often you work, your role, and tips. However, while the average earnings per hour are similar for both companies, DoorDash driver pay is typically more because their base rate for tips is higher.

Does DoorDash let you dash anywhere? ›

Yes! As long as DoorDash is available in a city, you can dash there. Since DoorDash serves thousands of cities, your ability to earn money is not restricted to a small geographic area. Many Dashers enjoy dashing and making money as they travel all over their country!

How much can you do on DoorDash 2023? ›

However, based on average pay rates from Indeed, Glassdoor and ZipRecruiter, the average pay for a DoorDash driver in 2023 is around $15 to $25 per hour. Depending on how many hours per day, week and month a driver works, that works out to approximately: $3,000 – $4,500 per month. $36,000 – $50,000 annually.

How to become top dasher 2023? ›

How to Get Top Dasher: Top Dasher Requirements 2023
  1. High customer rating of at least 4.7.
  2. Acceptance rate of at least 70%
  3. Completion rate of at least 95%
  4. 100 completed deliveries during the last month.
  5. At least 200 lifetime deliveries completed.
Apr 27, 2023

How do you get the most money on DoorDash 2023? ›

  1. Maximize your tax write-offs. ...
  2. Find the best times to dash. ...
  3. Book your dashes in advance. ...
  4. Don't waste time hovering around a single hotspot. ...
  5. Stop worrying about your acceptance rate. ...
  6. Know which deliveries to avoid. ...
  7. Don't be afraid to cancel accepted orders (sometimes) ...
  8. Restart the DoorDash app regularly.

Is $5 a good tip for DoorDash? ›

"It depends on how big your order is — good tips are at least 15%," said a DoorDasher who declined to share his name. That means the woman who tipped $5 on her $20 DoorDash order — which is a 25% gratuity — actually gave quite a good tip, drivers said. "A $5 tip on a $20 order? That's not bad at all.

Is $15 a good tip for grocery delivery? ›

If I had to give an average, I would probably say about $10. If you have a ton of items—call it 50 items—you should tip $15, $20. Definitely tip more if you're living in an apartment in DC and I'm going to have to pay to park, or double-park and risk a ticket—or if you're on, like, the 15th floor.”

Is $5 a good tip for grocery delivery? ›

You're paying for the privilege of not leaving your home, not directly compensating the deliveryperson for the minimum wage equivalent of his or her labor. The absolute minimum value you should place on that is $5, which you should tip. Even if I order from the same restaurant six times a week? Those tips add up!

Is it better to do Instacart or DoorDash? ›

Does DoorDash or Instacart Pay More? The money you make working for DoorDash or Instacart will depend on how often you work, your role, and tips. However, while the average earnings per hour are similar for both companies, DoorDash driver pay is typically more because their base rate for tips is higher.

Is driving for DoorDash worth it? ›

However, they all seem to agree that while it's a great way to earn extra cash, you probably shouldn't quit your day job to do it. Some days you might earn $32 an hour, but other days you might earn $13 an hour. It's really hard to predict how much you'll earn, especially when you're still learning the lay of the land.

Is Instacart more expensive than DoorDash? ›

The minimum order for an Instacart delivery of $10, whereas DoorDash has no minimum delivery requirements. With both services offering similar delivery pricing, it's difficult to choose a winner in this category. DoorDash just about comes out on top thanks to its simpler pricing structure.

What do Dashers use the red card for? ›

Most Dashers get the hang of using the card right away and understand pretty quickly how it works. The Red Card is not for receiving payments, driver tips, or any other form of driver compensation. Instead, it is a method for making payments to restaurants when an order requires a prepayment.

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